What’s your returns policy?

Not loving them? No worries — we process returns and exchanges within 45 days of purchase (not valid on leakproof pouches), no questions asked! 

Every time you buy a new style of absorbing panties, we'll exchange / refund if you’re unhappy with your purchase. To request an exchange or refund, simply email customer service at thandi@blushproof.co.za. 

We offer a 45 day return period on unworn garments
Underwear returned must have been tried on over the top of your normal underwear; if this is not followed, we may not provide an exchange / refund;
An exchange / refund is provided upon receipt of your returned garment/s;
Processing times may vary; please allow up to 10 business days;
The returned products are sterilised and donated to charity as it would be a waste for them not to get used.